Johnson & Johnson Looking for Headache Relief in 2011
by Ted Marzilli in BrandIndex News
Mon January 24, 2011 8:02 a.m. PST
For Johnson & Johnson’s consumer division, McNeil Consumer Healthcare, 2010 might have seemed like one long headache. Actually, it was a serious of product recalls, ranging from Tylenol, Motrin, Zyrtec and Motrin. The company, whose products are ubiquitous and has long been trusted by American families, is chasing down quality control problems across multiple factories, while consumer loyalty is slipping .