Brands should have a contingency plan to change work timelines flexibly as the situation demands.
This article shares a checklist that small businesses can use as they reopen following lockdown. With restrictions lifting in phases, prepare a timeline and set goals to make important parts of businesses operational.
Share this information with customers and employees to update them on when a business is ready to open. A business’ communication strategy must let employees know about office logistics, meeting policies, elevator and break room usage.
Businesses that earlier relied on face-to-face interactions will have to rethink the execution of their sales and marketing efforts. To compensate for this, creating a robust online presence is recommended. Businesses must focus on building up social media customer service or live chat as a site feature.
[5 minute read]