Third-party logistical companies facilitated fulfilment services as more businesses adopted digital storefronts amid the pandemic.
With companies struggling to fulfil purchases and manage logistics amid COVID-19, new fulfilment trends emerged. 75% of consumers now expect delivery to be free on orders below $50, as per National Retail Foundation, as buyers are no longer willing to pay high shipping rates.
However, innovative and scalable solutions like end-to-end eGrocery Management Solutions from companies like Attabotics enabled retailers to automate micro-fulfilment for fresh foods. Further, integration of front-end e-commerce, delivery routing, inventory management, fulfilment and reverse logistics paved the way for big and small companies to compete globally.
According to Logistics Management reports, big-box distribution centres (DC) have rapidly grown since COVID-19, as the demand for warehousing, distribution and fulfilment remains. While consumers want convenience, they aren’t enthusiastic about bearing the costs of delivery fulfilment of their purchases.
[5 minute read]