Customer Services

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Articles

Analysis pieces written by YouGov’s data journalists based on data collected about or relating to Customer Services.

Last updated May 29, 2020

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A customer-centric culture does not occur by accident; it has to be designed

resources
about 3 years ago

Articles

Analysis pieces written by YouGov’s data journalists based on data collected about or relating to Customer Services.

Last updated May 29, 2020

A customer-centric culture does not occur by accident; it has to be designed

resources
about 3 years ago

Reaching out to early members of their social media community can help marketers deepen bonds

resources
about 3 years ago

Customer stories can effectively cement a brand’s position as an industry expert

resources
over 3 years ago

Brands must create a consistent CX across all touchpoints to exceed customer expectations

resources
over 3 years ago

Brands must consistently analyse top-shared content to keep up with their customers

resources
over 3 years ago