Conducted

March 14, 2018

3953 US adults surveyed

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Some retailers have started tracking returns made by customers to track potentially fraudulent activity. A person who is flagged as potentially committing fraud (e.g. returning a big ticket item, returning many items at once) may be banned from making returns or exchanges for a period of time. Would a retailer using this system change the likelihood that you would shop at this store?

Conducted March 14, 2018

YouGov surveyed 3953 US adults

21%
15%
43%
21%
Some retailers have started tracking returns made by customers to track potentially fraudulent activity. A person who is flagged as potentially committing fraud (e.g. returning a big ticket item, returning many items at once) may be banned from making returns or exchanges for a period of time. Would a retailer using this system change the likelihood that you would shop at this store?

Conducted March 14, 2018

YouGov surveyed 3953 US adults

By:
21%
15%
43%
21%

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