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Conducted
January 26, 2023
7947 US adults surveyed
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Retail Customer Service
Published on the same day
Some restaurants and stores use digital point-of-sale systems to process payments, which prompt customers with the option to leave a tip. In such cases, do you think that the amount you choose to tip is typically immediately visible to the employee overseeing the payment process?
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Over the past few years, how would you say that expectations around tipping have changed?